Creating a Knowledge Base
Learn how to create an effective knowledge base with 4 Roads’ expert tips on UX, content updates, SEO, and performance. Empower your customers and teams with self-service access to crucial information.
Driving IVA into Automotive
Discover how 4 Roads enhances the automotive industry with cutting-edge Intelligent Virtual Assistants (IVA), transforming customer support and vehicle maintenance through AI-driven solutions. Learn how these innovations can improve reliability, safety, and brand loyalty.
Don’t forget to update your app
Discover why regular app updates are crucial for maintaining security, enhancing user experience, and staying competitive. Learn how often to update your app and the benefits of keeping it refreshed.
Building Value For Members
Discover how to enhance member retention and engagement in your membership organisation. Learn the importance of emotional and rational value, practical tips for creating value, and how to effectively use technology to connect and benefit your members.
5 Great Online Communities You Should Know About
Discover five successful online communities that excel in engagement and customer connection. Learn from Sephora, Duolingo, Bodybuilding.com, Monzo, and Harley-Davidson on how to build a thriving brand community.
AI Helping Mental Health?
Discover how AI is transforming mental health support. With over a million people referred annually in the UK, AI offers innovative solutions to bridge gaps in traditional mental health services. Learn about the benefits, challenges, and future potential of AI in providing timely and effective mental health care.
Reflecting on Verint Engage 2023
Verint Engage 2023 – The big themes, the key takeaways, and the memorable moments. Here’s the 4 Roads perspective…
Verint Engage 2023 Day 2 Recap – 4 Key Sessions
Day 1 of Verint Engage 2023 is a wrap. If you couldn’t be there, this recap will take you through 5 of the best sessions…
Verint Engage 2023 Day 1 Recap – 5 Key Sessions
Day 1 of Verint Engage 2023 is a wrap. If you couldn’t be there, this recap will take you through 5 of the best sessions…
4 Great Examples of Online Communities That Drive Brand Engagement
Discover four exceptional online community examples that have successfully fostered brand engagement and customer connections. Learn how these communities have thrived, offering valuable insights and real value to their users…