Verint Partner Services

From Concept to Pixel-Perfect Delivery

Elevating brands in the digital space

A trusted Verint Partner

4 Roads has been working alongside Verint as a trusted partner for over 14 years. And with age comes experience. We’ve worked with Verint on over 150 communities, including projects for Olympus, The IET, Thermomix, Nordic Semiconductor, and many more. Each project requiring us to expand the platform by developing new functionality.

Experts at delivering the complex

Expertise Meets Technology

Verint and 4 Roads have a shared vision for a digital and customer-focused future, and we are committed to providing our shared customers with the confidence, tools, and team necessary to drive digital innovation without sacrificing speed or quality.

Our partnership gives organisations the ability to take advantage of Verint’s engagement suite without having to worry about extended development timeframes.

Imagination, Innovation and Know-how

Expertise Across Industries

Our expertise extends across a variety of industries, allowing us to provide customised, tailored solutions that meet the unique needs of each of our customers.

Whether we are working alongside the Professional Services Team or as independent partners, we are dedicated to working with our customers to understand their specific goals and requirements, and to deliver results that exceed their expectations.

How we can help

OUR DIGITAL-FIRST ENGAGEMENT CAPABILITIES

Strategy . Design - Development - Support

Online Community

IVR

Chat

Conversational AI

Knowledge Management

Email

Engagement Orchestration

Custom Integrations

Elevating brands in the digital space

Expanding the value of verint

Customers expect to interact with brands the same effortless way they do with friends and family. This means that businesses must engage across a wider range of channels than ever before.

Verint is the leader in digital-first engagement, and as a trusted partner, we are proud to have a longstanding partnership that offers Verint customers a compelling way to expand the value of their Verint products.

further. faster. better.

Custom Platform Developments

Having worked with Verint closely for over 14 years, our team has built a vast library of additional functionality to support the core products. Our video calling, mobile app and ticketing app are all major steps forward for the platform.

No project is the same, and we have the knowledge and experience to help expand the Verint toolkit to fit your specific needs.

For a demo of these custom plugins, please contact Phil Webb.

recent projects

OM Digital

We upgraded the MyOlympus community to drive product discussion, content sharing and first-rate customer service...

The IET

4 Roads was selected as the Verint partner responsible for helping The IET migrate and build upon Verint Community...

Nordic

Nordic

4 Roads partnered with Nordic to migrate and expand the online community, complete with a specialist application for the support tickets...

Don't just take our word for it

What other people say

Your trusted verint partner

Talk to us about your digital-first engagement project

Partner resources

Closing the Engagement Capacity Gap

Download the report, Closing the Engagement Capacity Gap, to find out the key solutions and strategies needed to provide effective customer engagement in the face of a challenging business and economic climate.